Physicians Care Network ("Network" or "we" or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy ("Privacy Policy").
We also have a privacy policy specific to your health information which may be viewed here.
Updated January 1, 2025
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.physicianscarenetwork.com (collectively the "Site ") and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy is between you (referred to as "you" or "your") and the Network. By accessing and using the Site, you explicitly agree to be bound by the terms and conditions of this Privacy Policy.
This Privacy Policy applies to information we collect on the Site and in any email, text, or other electronic messages between you and the Site.
It does not apply to information collected by:
- use offline or through any other means, including on any other website operated by the Network or any third party; or
- any third party, including through any application or content (including advertising) that may link to or be accessible from the Site
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using the Site, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON POSTING TO THE SITE. YOU AGREE TO REGULARLY REVIEW THIS PRIVACY POLICY FOR CHANGES.
The SITE does not provide medical advice. IN THE EVENT OF A MEDICAL EMERGENCY GO TO A HOSPITAL OR CALL 911.
Children Under the Age of 13
The Network cares about protecting the privacy of children. Our Site is not intended for children under 13 years of age, and we do not knowingly collect Personal Information from children under 13. No one under age 13 may provide any information to the Site. If you are under 13, do not use or provide any information on the Site or on or through any of its features/register on the Site. If we learn we have collected or received Personal Information from a child under 13, we will delete that information. We encourage you to become involved in your children's online experience. If you believe we might have any information from or about a child under 13, please contact us at PCN@physicianscarenetwork.com.
Information We Collect About You and How We Collect It
Your privacy is important to the Network.
By providing us with your email address and phone number you give us permission to contact you about services that the Network offers and other information relevant to your participation in the Network. You may opt out of receiving emails at any time by contacting us at PCN@physicianscarenetwork.com. We do not collect or use any individually identifiable information from visitors to the Site except as explicitly provided through use of the Site. We may collect several types of information from and about users of our Site, including information:
- by which you may be personally identified, such as name, postal address, e-mail address, telephone number or other identifier by which you may be contacted online or offline ("Personal Information");
- that is about you but individually does not identify you; and/or about your internet connection, the equipment you use to access our Sites and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, information collected through cookies and other tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Sites may include:
- The Information that you provide by filling in forms on our Site. Communications sent to us through the Site, including the Contact Us link, Site may be shared with customer service representatives or other agents.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Sites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Sites.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Mobile device type and your mobile device's unique identifier.
The information we collect helps us to improve our Sites and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Sites according to your individual interests.
- Gather broad demographic data for aggregate use.
- Recognize you when you return to our Sites.
To collect this information, we may use cookies (or browser cookies) to track how you use the Site. A cookie is a small file placed on the hard drive of your computer. It is not a computer program and cannot read data on your computer. By using cookies, Site can recognize repeat users without extracting personal information about you. Our advertising partners may also transmit cookies to your browser, application or mobile device when you click on an ad that appears on the. You may refuse to accept browser cookies by limiting the use of cookies when you first visit the Site, or by activating the appropriate setting on your browser. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you direct your browser to our Site.
Third-Party Use of Cookies
Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may place cookies on users' browsers to collect information about you when you use our Site for targeted advertising purposes. The information they collect may be associated with you or they may collect information about your online activities over time and across different Site and other online services (for example, IP addresses, cookie identifiers and web activity). They may use this information to provide you with interest-based (behavioral) advertising or other targeted content on this or other website or mobile applications.
We do not control these third parties' tracking technologies or how they may be used, and this Privacy Policy does not cover the use of cookies by third parties. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information on how to opt out of receiving targeted advertising, visit youradchoices.com.
How We Use Your Information
Our primary goal is to provide you with a customized and valuable experience when using the Site. We may use information that we collect about you or that you provide to us, including any Personal Information:
- To present our Site and its contents to you.
- To help us recognize your browser and remember any preferences that may have been saved while visiting the Site.
- Control the display of advertising and develop and deliver advertising tailored to your interests, including advertising that you see on our Site.
- To notify you about changes to our Site or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Site.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may use any non-Personal Information for any lawful business purpose (like developing products or services). We may use your Personal Information to generate non-Personal Information. When generating non-Personal Information, we will take reasonable measures to ensure that the non-Personal Information is no longer personally identifiable and cannot be later used to identify you.
We may disclose Personal Information that we collect, or you provide as described in this Privacy Policy:
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Network's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Network about our Site’s users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your Personal Information:
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our Site Terms of Use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Network, our customers, or others.
Disclosure of Your Information for Third-Party Advertising
If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by declining to accept the cookies presented to you on this site upon your first visit.
Targeted Advertising
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt out by sending us an email stating your request to PCN@physicianscarenetwork.com.
Your State Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information. These may include rights to: confirm whether we process their Personal Information; access and delete certain Personal Information; correct inaccuracies in their personal information, taking into account the information's nature processing purpose; data portability; opt-out of personal data processing for: targeted advertising, sales, or profiling in furtherance of decisions that produce legal or similarly significant effects, or limit (opt out of) or require consent to process sensitive personal data. The exact scope of these rights may vary by state. To exercise any of these rights please contact us via PCN@physicianscarenetwork.com.
Data Security, Retention and Storage
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Unfortunately, the transmission of information via the internet is not completely secure. Do not use the Site from public computers because your Personal Information may not be adequately protected.
Although we do our best to protect your personal information, we cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. We do not represent, warrant or guarantee the privacy of your information disclosed on our Site.
For the purposes set out in this Privacy Policy, Personal Information may be transferred to, processed, stored and accessed by us, our affiliates and our unaffiliated service providers in the United States and in other jurisdictions. Courts and other authorities in these jurisdictions may, in certain circumstances, be entitled to access your Personal Information. By using this Site, you consent to this transfer, processing, storage and access of your Personal Information in and/or outside of the jurisdiction in which you reside.
Correcting, Updating or Removing Personal Information
If your information changes, or if you no longer want to receive information from the Network, you can correct, update or remove your previously provided Personal Information. This can be done by emailing us at PCN@physicianscarenetwork.com. In certain circumstances, we may not be able to completely remove your Personal Information from our systems. For example, we may retain your Personal Information for legitimate business purposes or to prevent fraud and abuse. All of the Personal Information that we keep will continue to be subject to the terms of this Privacy Policy to which you have previously agreed.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Site’s home page. Unless noted, all changes to the Privacy Policy are effective as of the date of posting. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible regularly visiting our Site and this Privacy Policy to check for any changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Physicians Care Network
Attn: Data Privacy Officer
5950 University Avenue, Suite 321
West Des Moines, IA 50266
PCN@physicianscarenetwork.com
515.875.9100