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Terms & Conditions

Physicians Care Network (PCN) Terms & Conditions

Updated May 1, 2025

PLEASE READ THESE TERMS AND CONDITIONS (Terms) CAREFULLY. By accessing and using this and other websites and mobile applications of Physicians Care Network and its subsidiaries and affiliates (collectively referred to as Network, us, our, or we), including without limitation www.physicianscarenetwork.com and other websites and mobile applications linking to these Terms (individually, the Site), you agree to be bound by these Terms. These Terms are between you (sometimes referred to as you or your) and Network. Print or download a copy of these Terms for your records.

We may revise and update these Terms from time to time without prior notice to you and will post the updated Terms to the Site. ANY CHANGES TO THESE TERMS WILL APPLY IMMEDIATELY UPON POSTING TO THE SITE. BY USING OR OTHERWISE ACCESSING THE SITES, POSTING OR DOWNLOADING CONTENT OR ANY OTHER INFORMATION TO OR FROM THE SITES, YOU HEREBY AGREE TO, AND SHALL BE SUBJECT TO, THESE TERMS AND ANY CHANGES TO THEM. IT IS YOUR OBLIGATION TO PERIODICALLY REVIEW THESE TERMS FOR SUCH CHANGES.

No Medical Advice

We make PhysiciansCareNetwork.com available to participants and potential participants for providing information and resources on our clinically integrated network. This Website is not a substitute for professional medical advice or for the care that patients from their physicians and other providers. The information available on this Site and from any linked sites should not be used as a substitute for professional medical advice. If you have medical or health related questions, contact your physician or other provider.

Overview of Content on the Site

The Site contain postings, text, images, messages, files, and other information and materials for download and viewing by individual users (Users) of the Site, made available by Network and by advertisers, sponsors and other content contributors (Content Contributors). Portions of the Site authored by Network, or its authorized agents, contractors, and employees are referred to as Network Content. Portions of the Site authored by Users are referred to as User Content. Portions of the Site authored by other Content Contributors are referred to as Third-Party Content.

Use and Accuracy of Network Content

All Network Content on the Site is protected by federal and international copyright and intellectual property laws and is the property of Network or its suppliers. No portion of the Network Content may be reprinted, republished, modified, reproduced, or distributed in any form without the express written permission of Network. If you believe that any Site information violates your copyright, please contact us at PCN@physicianscarenetwork.com.

You may view or download Network Content for your own personal, non-commercial use only. You must keep intact any notices, including copyright notices, contained on any downloaded Network Content and you must comply with any applicable end-user license agreements. With respect to Network Content, any rights not expressly granted by these Terms or any applicable end-user license agreements are reserved by TIC.

Although Network attempts to ensure the accurateness of the Network Content, it makes no guarantees whatsoever as to its correctness or accuracy. It is possible that the Network Content could include inaccuracies or errors, and that unauthorized additions, deletions and alterations could be made to Network Content by third parties. In the event that an inaccuracy arises, please inform Network so that it can be addressed. Information contained on the Site may be changed or updated without notice.

Use of User Content and Third-Party Content

All User Content and Third-Party Content on the Site are the responsibility of their respective owners. Network is not responsible for User Content and Third-Party Content, and the views and opinions expressed in User Content and Third-Party Content are not necessarily those of Network. Network cannot, and does not, review User Content or Third-Party Content before they are made accessible through the Site. Nevertheless, please be advised that User Content and Third-Party Content may be protected by federal and international copyright or other laws, and your right to reprint, republish, modify, reproduce, or distribute User Content or Third-Party Content may be limited accordingly.

User Account

You may be permitted to create an account to access the Site.

Your Content

Any change or update made to all postings, text, images, messages, files, or other materials you post, transmit through, or link to the Site (collectively, Your Content) are your sole responsibility. Network and the Site merely provide a means for the transmission and dissemination of Your Content. YOU AGREE THAT YOU WILL EVALUATE AND BEAR ALL RISK RELATED TO THE USE OF OR ANY ACTIVITIES ASSOCIATED WITH ANY OF YOUR CONTENT. THE RESULTS OF ANY ACTIONS YOU TAKE, BASED ON YOUR CONTENT OR OTHER CONTENT YOU FIND ON THE SITE, ARE SOLELY YOUR RESPONSIBILITY. Under no circumstances will we be liable in any way for Your Content or for any loss or damage of any kind resulting from Your Content.

We do not pre-screen or approve Your Content. We have no obligation to monitor Your Content. However, we reserve the right to review, modify, monitor, distribute, refuse to post, or delete any of Your Content at our sole discretion. We reserve the right at all times and in our sole discretion to disclose any information we believe necessary to satisfy any law, regulation, legal process, or governmental request.

By uploading, transmitting, or posting Your Content, you grant to us a perpetual, non-exclusive, worldwide, royalty-free license to use, copy, print, display, reproduce, modify, edit, publish, post, transmit, and distribute Your Content in whole or in part.

Your Responsibilities

You agree that when using the Sites, you will not:

  1. Delete, hack, or attempt to change or alter any content or notices;
  2. Use any device, software, or routine intended to damage or interfere with the proper functioning of the Site, servers, or networks connected to the Site, or take any other action that interferes with any other person’s use of the Site;
  3. Use any automatic or manual device or process to harvest or compile information from the Site for any reason;
  4. Copy, modify, create derivative works, reverse engineer, decompile, disassemble, or otherwise attempt to learn the source code, structure, or ideas upon which the Site are based;
  5. Introduce into the Site any malicious or intentionally destructive software routines designed to permit unauthorized access to disable, erase, or otherwise harm the Site or any Site content;
  6. Introduce into the Site any software routine designed to disable a computer program automatically, with the passage of time, or under the positive control of an unauthorized person;
  7. Use any content made available through the Site in any manner that misappropriates any trade secret or infringes any copyright, trademark, patent, rights of publicity, or other proprietary right of any party;
  8. Attempt to access any other person’s information, or impersonate Network, a Network employee, another Site user, or any other person or entity;
  9. Post, upload, or transmit photos or video of any third party without express, written permission. By uploading, transmitting, or posting any photo or video on or through the Site, you represent and warrant that you have express, written permission from all persons appearing in the media for all potential uses by the Site or Network of such media;
  10. Send any chain letters, junk mail, unauthorized e-mail, or advertisements;
  11. Violate any federal, state, local, or international law or regulation, encourage any illegal activities, or post anything that is obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity;
  12. Decrypt, transfer, frame, display, or translate any part of the Site; or
  13. Use the information in the Site to create or sell a similar service or similar information.

Use of the Site

We may stop providing the Site in whole or in part at any time and for any reason. We will not be liable to you or any third party for modifying, suspension, or termination of the Site. We will not be liable if for any reason all or any part of a Site or the information available at a Site is unavailable for any period of time. You will not be able to access any information if the Site has been shut down. You are responsible for making sure Your Content and other information you desire is properly backed up, so you have access to it in the event of loss, corruption, or cessation of any Site. WE DO NOT export Your Content, your information, or other data during your use of the Site, or provide Your Content, information, or other data to you.

 

Your Indemnification of Network

You agree to defend, indemnify and hold harmless Network, our officers, members, directors, employees and agents, from and against any and all claims, liabilities, damages, losses or expenses, including attorney’s fees and costs and expenses, arising out of or in any way connected with (a) your access to or use of all or part of the Site; (b) any information you provide to the Site; (c) a breach or alleged breach by you of any of your representations, warranties, covenants or obligations within these Terms; (d) your infringement or misappropriation of any intellectual property or other rights of Network or third parties; or (e) any negligence or willful misconduct by you.

 

No Warranty

THE SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED IN THE SITE AND ANY SITE-RELATED SERVICE, ARE PROVIDED AS IS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. STATEMENTS OUTSIDE THE TERMS, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE, WHETHER MADE BY OUR EMPLOYEES OR OTHERWISE, IS NOT A WARRANTY OR PROMISE BY US, AND WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY SUCH STATEMENTS. WE HAVE NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY OR FAILURE TO STORE ANY COMMUNICATION, INFORMATION, OR YOUR CONTENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE, SITE-RELATED SERVICES, AND ANY LINKED WEBSITES. NETWORK DOES NOT REPRESENT OR WARRANT THAT THE SITE, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

Some jurisdictions do not allow the disclaimer of warranties, so such disclaimers and exclusions may not apply to you.

 

Limitations of Liability

NEITHER NETWORK, OUR OFFICERS, MEMBERS, DIRECTORS, EMPLOYEES OR AGENTS ARE RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE, SITE-RELATED SERVICES, CONTENT OR INFORMATION CONTAINED IN THE SITE OR ANY LINKED WEBSITE, EVEN IF SUCH DAMAGES ARE FORESEEABLE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, SITE-RELATED SERVICES, CONTENT OR INFORMATION, OR LINKED WEBSITES IS TO STOP USING THE SITE, SITE-RELATED SERVICES, CONTENT OR INFORMATION, OR LINKED WEBSITES.

IF WE ARE FOUND TO BE LIABLE, DESPITE THE LIMITATIONS ABOVE, THEN IN NO EVENT SHALL NETWORK BE LIABLE FOR ANY DAMAGES RELATING TO THIS AGREEMENT GREATER THAN ONE HUNDRED U.S. DOLLARS ($100), TO THE GREATEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

Some jurisdictions do not allow certain limitations of liability, so the above limitations may not apply to you.

 

Trademark Notice

The Site include numerous trademarks and service marks that are the property of Network, including without limitation PHYSICIANS CARE NETWORK. Other trademarks, service marks and logos used in the Site are the trademarks, service marks or logos of third parties.

 

Infringement

It is Network’s policy to respect the intellectual property of others and to respond quickly to notices of alleged infringement. Network will terminate the access of all Users who infringe the intellectual property rights of others. Likewise, any apparent infringement of Network’s intellectual property rights by a User will result in the immediate termination of that User’s access to the Site.

If Network removes or disables access to User Content or Third-Party Content according to these Terms, Network may, in its discretion, provide the Content Contributor with a copy of the notification which prompted removal or disabled access to the User Content or Third-Party Content. However, Network reserves the right to withhold access to or not replace the User Content or Third-Party Content unless ordered to do so by a court or other tribunal of competent jurisdiction.

 

Other Websites

Network makes no representations whatsoever about any other website that you may access through the Site. When you access a non-Network website, it is independent from Network, and Network has no control over the content on that website, or how that website may protect your information. PLEASE MAKE SURE TO REVIEW THE TERMS AND PRIVACY POLICY ON LINKED WEBSITES. In addition, a link to a non-Network website does not mean that Network endorses or accepts any responsibility for the content, or the use, of the linked website. It is your responsibility to ensure that whatever you select for your use or download from other websites is free of viruses, worms, Trojan horses, and other items of a destructive nature, and that such use or download complies with copyright and other applicable laws.

 

Our Communications

Our Site may contain links or forms that can be used to contact us so you can comment, make a complaint, make suggestions, and ask questions. You represent and warrant that any information you enter into the Site is correct and applies only to you. The e-mail address you provide will be the e-mail address we will use for Site-related communications to you. It is your responsibility to monitor these messages and respond in an appropriate manner.

Choice of Law and Venue; Jury Trial Waiver

 

This section affects your rights, please read carefully before agreeing to these terms by using our sites.

These Terms are entered into in the State of Iowa, U.S.A., and are governed by the laws of the State of Iowa, U.S.A., exclusive of its choice of law rules. YOU AND WE EACH AGREE TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS SITTING IN THE COUNTY OF POLK IN THE STATE OF IOWA, U.S.A., FOR ALL DISPUTES RELATING TO THE SITE AND THESE TERMS, ALTHOUGH WE RETAIN THE RIGHT TO BRING ANY SUIT, ACTION, OR PROCEEDING AGAINST YOU IN YOUR JURISDICTION OF RESIDENCE OR ANY OTHER RELEVANT JURISDICTION. EACH PARTY WAIVES ANY JURISDICTIONAL, VENUE, OR INCONVENIENT FORUM OBJECTIONS TO SUCH COURTS. In any action to enforce these Terms, the prevailing party will be entitled to costs and attorneys’ fees. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED TO THE EXTENT PERMITTED BY LAW. EACH OF THE PARTIES HERETO IRREVOCABLY AND UNCONDITIONALLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY ACTION, PROCEEDING OR COUNTERCLAIM (WHETHER BASED ON CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE.

Entire Agreement

Except as expressly stated elsewhere in these Terms, these Terms constitute the entire agreement between Network and you pertaining to the subject matter described in these Terms. Your use of the Site and any Site-related services is also subject to our Privacy Policy. If any provision of these Terms is found to be invalid or unenforceable by any court having competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary and shall not affect the validity of the remaining provisions of these Terms. No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition.

Users from Outside the United States

The Site are governed by United States law, and we provide the Site for use only by persons located in the United States. We make no claims that the Site or any content is accessible or appropriate outside of the United States. If you are using the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws, and your information may be transferred to, stored and processed in the United States or other countries, depending on the location of the servers of Network or our suppliers. The laws of the United States and other countries might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in our Privacy Policy.

USE OF OUR SITE AND ANY RELATED SERVICES ARE SUBJECT TO YOUR COMPLIANCE WITH THE TERMS SET FORTH ABOVE. PLEASE READ THIS INFORMATION CAREFULLY. YOUR CONTINUED USE OF OUR SITE INDICATES YOUR AGREEMENT TO BE BOUND BY THE TERMS SET FORTH ABOVE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, PROMPTLY EXIT THE SITE.

Your Comments and Concerns

This website is operated by Physicians Care Network, 5950 University Avenue, West Des Moines, IA 50266. Any feedback, comments, requests for technical support, and other communications relating to the Site should be directed to: PCN@physicianscarenetwork.com.